Privacy Policy

Effective Date: 02/25/26

Website: RentMV.com

Company: RentMV (“we,” “our,” or “us”)

Location: Oak Bluffs, Massachusetts, USA

1. Introduction

Welcome to RentMV.com (“Website”). RentMV provides rental services for bicycles, vehicles, vacation homes, and private aircraft in Martha’s Vineyard, including Oak Bluffs and surrounding areas.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, make a reservation, or use our services.

By using our Website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you book or inquire about a rental, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Government-issued ID (for vehicle or aircraft rentals)
  • Driver’s license details (for car rentals)
  • Pilot credentials and certifications (for aircraft rentals)
  • Date of birth
  • Payment information

B. Payment Information

Payment data is processed securely through third-party payment processors. We do not store full credit card numbers on our servers.

C. Booking Information

  • Rental type (bike, car, home, plane)
  • Dates and times of rental
  • Pickup/drop-off location
  • Special requests

D. Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Time spent on pages
  • Referring website
  • Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

  • Process reservations and payments
  • Verify identity and rental eligibility
  • Confirm pilot and driver qualifications where required
  • Communicate about bookings and support
  • Send booking confirmations and updates
  • Improve our Website and services
  • Prevent fraud and ensure security
  • Comply with legal and regulatory obligations

We may also send promotional emails if you opt in. You can unsubscribe at any time.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember user preferences
  • Deliver relevant advertising

You can control cookie settings through your browser preferences.

5. Sharing of Information

We may share your information with:

A. Service Providers

  • Payment processors
  • Hosting providers
  • Customer service platforms
  • Insurance providers (as required for rentals)

B. Regulatory Authorities

Where required by law, including:

  • FAA regulations (for aircraft rentals)
  • Motor vehicle regulations
  • Law enforcement requests

C. Property or Equipment Owners

If RentMV operates as a marketplace connecting renters with property or vehicle owners, relevant booking information may be shared with the owner to fulfill the rental.

We do not sell your personal information.

6. Data Retention

We retain personal information:

  • As long as necessary to provide services
  • As required for tax, insurance, and regulatory compliance
  • As needed to resolve disputes and enforce agreements

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your information
  • Opt out of marketing communications
  • Request a copy of your stored data

To exercise these rights, contact us at:

Email: support@rentmv.com

9. Children’s Privacy

RentMV does not knowingly collect personal information from individuals under 18 years of age. Our rental services require users to meet age requirements specific to each rental category.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Massachusetts Privacy Notice

Residents of Massachusetts may have additional consumer protection rights under state law. RentMV complies with applicable Massachusetts data protection and consumer protection regulations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Effective Date.”

13. Contact Us

If you have questions about this Privacy Policy, please contact:

RentMV

Oak Bluffs, MA

Email: support@rentmv.com

Phone: +1 (833) RENTMV-1